Meredith Fuller was well into her 32-year career as a psychologist when she noticed a disturbing trend: Her female clients were anxious and depressed — because their co-workers were backstabbing and undermining.
"I saw an increase in their distress, caused by individual problems with someone in the workplace," says Fuller, 57. "They found themselves coming home feeling out of sorts, embarrassed and ashamed."
So she decided to write a book to help women cope. The result, "Working With Bitches," out March 26, outlines how women can rise above low-blow tactics — all while maintaining a tolerable work environment.
STOP THE SCREAMING:Slow down a yeller by interrupting and asking for more details about her particular beef.
Author Meredith Fuller
Often, says Fuller, women who are targeted by workplace bitches are on their own: Managers might think they are imagining the bad behavior or blowing it out of proportion. "Bitchy tactics tend to be very subtle and hard to prove," she notes.
Moreover, women who are bothered by such coworkers "aren't women who are historically able to be nasty or be cruel," says Fuller — so confronting their tormenters isn't a good idea. "They are not women who scream — they don't have the skills, the body language, to go with it," Fuller adds. "If they try to confront the other person by doing the same thing back, they don't do it very well."
Instead, she recommends women employ careful tactics specific to the type of bitch they're facing. For example, it might help to discreetly educate a co-worker who is acting distastefully because she is insecure that she isn't doing her job, or simply keep your distance from a woman who will use anything you say against you.
We spoke with Fuller about the eight types of workplace bitches and how any woman can identify and combat them. Take a look:
THE SCREAMER
How she operates: Extremely aggressive and loud, she is demanding and will yell at you any time she finds a fault. She thinks she needs to yell in order for people to respond immediately.
How to spot her: She uses intimidation to accomplish her goals. She is theatric, disorganized and very vocal about her insults.
How to cope: If she starts yelling, interrupt and ask for more details. "You're actually slowing them down," Fuller says. "The more you're interrupting and seeking data, you're pulling them back."
THE INSECURE
How she operates: She sets extremely high standards for herself and others and is constantly worried about meeting them; as a result, she is competitive and controlling of others' work. She functions best in a high-stress environment and may be afraid of losing control in the workplace.
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